Customs Specialist

Date: Nov 13, 2022

Location: Lafayette, IN, US, 47905

Company: Subaru

Subaru of Indiana Automotive, Inc.

Finance – Customs

Customs Specialist

Reports to:         Section Manager                                                                                                        Position Type: Full-time

Career Track:     Professional                                                                                                                 Shift:  Administrative   

Classification:     Customs Specialist                                                                                                     FLSA:  Exempt


Supporting trade compliance and efficient business operations, the Customs Specialist is responsible for all aspects of imported and exported parts including but not limited to classification; inventory systems; consumption reporting; preparing, reviewing, updating, and maintaining required documentation; auditing, and problem-solving. The Customs Specialist serves as a subject matter expert regarding all customs compliance requirements for the organization and advises other departments accordingly.


Essential Job Functions

The essential functions described below are intended to broadly define the expectations of the role.


  1. Classify imported/exported parts, maintain an HTS database and classification records.
  2. File electronic FTZ admissions and maintain FTZ inventory systems.
  3. Compile part consumption data for weekly FTZ entry.
  4. Prepare and review documentation for imported and exported items (e.g., invoices, PGA declarations, SLI's, etc.).
  5. Monitor imports and exports to ensure timely clearance and resolve problems, as necessary.
  6. Audit and retention of customs entry summaries, duty payments, and associated records.
  7. Advise other departments on import/export/FTZ requirements and contribute to overall trade compliance. 
  8. Support trade compliance and efficient business operations by identifying opportunities for process improvements, suggesting possible solutions, and assisting in the implementation of such improvements, including by developing and updating documentation (work instructions, reports, forms, templates, etc.).
  9. All other duties as assigned.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Associate for this role.  Duties, responsibilities, and activities may change at any time with or without notice.



  1. Teamwork – Takes initiative personally and corporately to meet the shifting needs of our fast paced and dynamic workplace. Communicates clearly and honestly at all times with respect to all stakeholders. Supports co-workers providing useful collaboration in areas of expertise and competency.


  1. Job Knowledge – Supports the business function of SIA as an expert in their field. Participates in continued growth to remain current of developments in areas of responsibility. Communicates professionally in a fashion that instills confidence in skills/expertise and trust in the SIA brand. Executes job duties to standards of quality and quantity as defined by Manager and SIA leadership.


  1. Professionalism – Leads through ethical and responsible decision making in the best interest of the SIA brand. Possesses a demonstrated ability to positively influence the work productivity of others. Presents a professional and organized image to all internal and external customers/stakeholders. Represents service leadership through enthusiasm, honesty, and diligence.


  1. Critical Thinking – Applies critical thinking to challenges in the workplace. Successfully breaks down problems into smaller components, understands underlying issues, can simplify and process complicated issues, and effectively differentiates between critical and unimportant facts. Utilizes principles such as Kaizen, root cause analysis, SWOT, PDCA, 5 Whys, effective communication, and other relevant skills. Demonstrates understanding/ability to interpret data and appropriately applies findings to workable solutions.  Implements continuous measurement processes to guard against problem reoccurrence.


Required Education, Experience and Qualifications

  • Bachelor's degree (business related or technical preferred) plus 5-10 years of relevant experience in trade compliance and/or operations.
  • Strong background in HTSUS classification, including documentation of classification process and rationale.
  • Experience working with Customs Brokers and Freight Forwarders.


Preferred Education, Experience and Qualifications

  • Licensed Customs Broker and/or CCS, ITCC, CUSECO, or similar certifications.
  • Experience working for an importer (especially a manufacturing importer) and/or an FTZ strongly preferred.
  • Experience with some or all the following: ECCN classification, export licensing, AD/CVD, duty drawback, FTA certification, C-TPAT, ISA, bonded facilities/freight, etc.
  • Experience with trade automation (Integration Point, Amber Road, SAP GTS, Descartes, etc.).
  • Experience with government inquiries/audits and managing risk.
  • Experience using formulas and macros in Excel (e.g., index match, pivot tables, macros, etc.) highly preferred.


Skills and Knowledge Required

  • Working knowledge of relevant import, export, and foreign trade zone regulations.
  • Experience with MS Office applications.


Supervisory Responsibilities

This role will not supervise other Associates.


Work Environment

This role operates in a professional open office environment subject to frequent interruptions and distractions, particularly during heavy customer service periods (e.g., in-between production shifts). Occasionally required to work in an industrial manufacturing setting that will include moving and/or assembly lines. This role routinely uses standard office equipment such as computers, phones, and photocopiers. The role frequently collaborates with colleagues, internal customers/Associates, and management.


Physical Demands

The physical demands here are representative of those that must be met by an Associate with or without a reasonable accommodation to successfully perform the essential functions of this role. While performing the duties of this role, the Associate is required to be at work as scheduled consistently and dependably, talk, and hear. The Associate is frequently required to stand, walk, use hands to finger for keyboarding, handle or feel, and reach with hands and arms.


Work Hours

This role generally works administrative hours (8:30 am to 5:00 pm Monday – Friday) and is subject to occasional overtime to meet department goals and deadlines.  This role does not currently allow for full remote work opportunities.



This role requires minimal travel. Occasional travel may be required mainly for off-site training or business collaboration purposes.

Nearest Major Market: Lafayette