Associate Relations Representative - 2nd Shift

Associate Relations Representative

Human Resources Department

Direct Hire salaried role with Premium-Free benefits

Company Overview: Subaru of Indiana Automotive, Inc. or “SIA”, located in Lafayette, Indiana, is the only Subaru vehicle manufacturing facility outside of Japan. SIA is a 4.4 million square foot automotive OEM – meaning our manufacturing process begins with coils of steel and ends with the high-quality vehicles you see out on the roads. We employ 6500+ Associates, both production and administrative, all under one roof.

SIA is the safest automotive manufacturing plant in the United States and is also a pillar in the community due to its numerous fundraising activities held onsite, donations to local charities and plentiful volunteer opportunities. SIA is a frontrunner in environmental stewardship being the first Zero-Landfill automotive manufacturing plant and the first to have its campus designated a backyard wildlife habitat. SIA has grown tremendously since its 1989 beginnings and continues to be an example of success within the automotive industry.

Outline of duties: As an AR Representative, your primary focus will be ensuring that policies and procedures are applied consistently so that every Associate receives fair and equitable treatment. You are to reinforce that every Associate is to be treated with dignity and respect.  The AR Rep coaches, clarifies, and ensures consistency throughout their assigned Section.

Primary responsibilities:

• Attend meetings, follow up on announcements / communications, conduct investigations, and research & develop reports as needed to support the AR Section’s function.
• Be a strategic partner who is an agent of change.  Coach, guide, advise members of leadership (Team Leaders, Group Leaders, and Managers) in the following areas: building collaborative relationships between associates and leadership; interpersonal relations; fostering a positive work environment; HR related issues, policies, and procedures; one on one meetings between SIA leadership and associates
• Be present on the Manufacturing floor in assigned area; participate in onboarding and introductions of new associates
• Assist with bridging gaps in communication that lead to misunderstandings between Associates, Team Leaders, Group Leaders, and Managers by building rapport with those in assigned coverage area.
• Assist Associates with the understanding and filing of complaints through the appropriate process, investigate concerns and make recommendations for resolution; be a champion for Associate issues and concerns regarding complaints, conflict, and dispute resolution
• Ensure compliance with local, state, and federal employment laws.
• Operate as a liaison between HR and other areas in matters pertaining to benefits, safety, health and security.
• Serve as spokesperson for SIA’s position regarding unions
• All other duties as assigned.

Minimum Qualifications:

• Associate degree or certification required/Bachelor's degree preferred; 1-3 years relevant experience
• Active Listening 
• Excellent communication skills both verbally and in writing.
• Strong conflict management and problem-solving skills.
• Strong interpersonal and negotiation skills.
• Ability to interact with Associates at all levels.
• Knowledge in labor relations.
• Highly motivated, independent self-starter that can manage multiple tasks, prioritize, work under pressure, and meet tight deadlines.
• Workplace relationship development
• Demonstrated Ability to take Initiative.
• Ability to Influence.
• Possess the qualities of both a leader and a team player.
• Ability to maintain confidential information.
• Working knowledge of Microsoft Office Suite (Work, Excel, PowerPoint).

Preferred Qualifications:

• Bachelor's degree required OR associate degree plus 3-5 years relevant experience
• Manufacturing experience is preferred
• Verifiable leadership experience

Subaru of Indiana Automotive, Inc. is an equal opportunity employer committed to employing a diverse workforce.